This Services Agreement (the “Agreement”) contains the complete terms and conditions which govern your subscription of Web hosting, e-Commerce and other Internet-related services provided by Hosting Solutions, (the “Services”). As used in this Agreement, ” Hosting Solutions” means hostingsolutions.lk and “Client”, “you”, or “your” means you. By submitting your order or purchasing any service, you acknowledge that you have read the Agreement, and you agree to its terms and conditions and all policies posted on the hostingsolutions.lk site. As referred to in this Agreement, “Site” refers to a World Wide Web site and ” Hosting Solutions web site” refers to the Site located at the URL http://www.hostingsolutions.lk , or any other successor Sites owned or maintained by Hosting Solutions.
All Web Hosting plans and Domain Names have 15-days money-back guarantee. Days calculate since you purchased day. All the Domains ownership & DNS changes maintains by Sri Lanka hosting team. If you want to change any DNS setting, send us a request within open ticket from your client area. After you purchased our services & If you are dissatisfied with our service for any reason, you will receive a full refund (Setup free & Order Fees). if you cancel your account after 15 days of account activation, Will not refund for your services. (Note : We refund only for Linux & eCommerce Web Hosting Packages.) We Never give refund for Virtual private servers, dedicate servers, managed servers, web builders, domain registration , site lock & backup services.
All requests for cancelling any service / services must be sent mail to firstname.lastname@example.org reason for cancel account before 14 days or Call to +94772833636. We do not take any fees for remove your accounts. ( if you cancel your account within 15 days , with mail or call , you should tell money refund method to us. ) (Note : We refund only for Linux & eCommerce Web Hosting Packages)
Choosing an immediate cancellation means your service will be terminated with 24 hours of submitting the form.
You agree to all of these terms with payment for the services received from Hosting Solutions, Your balance not paid in full within three (3) days of the invoice due date may be overdue and a late fee of Rs.250 LKR may be applied .You will not paid in full within three (5) days of the invoice due date service may be suspended. If You want to active your service again, you must pay RS.1000 LKR with your any past due balance + fee . (We tried to these for our services continue & not for hate you.)
All our packages include 99.99% uptime guarantee. But Guarantee credit does not cover server hardware failures, Scheduled downtime & A Network Outages.
These terms may be modified at anytime without notice and any such modifications will be effective immediately upon updating this page on the Website.
You can visit Hosting Solutions and Open ticket or send e-mails to us, you are communicating with us electronically only. Our Online chat service & mobile services will have every time. If have spacial things will will show banner o the website or announcement in the client area.
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following: unauthorized access, use, probing, or scanning of systems security or authentication measures, data, or traffic; interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
You Should Use Our CPanel account legal & Secure.. Don’t try Send Spam via our account. because we want to agree Server Provider’s Terms. Mean that, You should Agree our & their terms. If u do that, it Will Suspend or locked by Our Server Provider. Some times they will do charges for Active them.
Also We are agree to Secure your all of Websites , Scripts form all of other. We don’t sell or publish them to other . We accept again.
Hosting Solutions is not be responsible for any claimed damages, when the DMCA or security resulting from the corruption or deletion of any web site from one of Hosting Solutions servers, we are not responsible for that. All damages shall be limited to the immediate termination of service.